Terms & Conditions

KIOO Studio
Owner: Jaqueline Kapinga Sambay Chivembe

KIOO Studio
c/o „THE 9TH“
Sandkaule 9-11
53111 Bonn, Germany
Email: info@kioostudio.de

§ 1 Scope of Application
(1) These Terms and Conditions (T&C) apply to all future contracts concluded via the KIOO Studio online shop between the owner and her customers. (2) Customers within the meaning of these T&C include both consumers (§ 13 German Civil Code – BGB) and business clients (§ 14 BGB). (3) Currently, this website serves solely as a non-binding informational platform (“landing page”). No product sales are taking place at this time. These T&C will come into full effect upon the launch of the online shop.

§ 2 Conclusion of Contract
(1) The presentation of products on our website does not constitute a legally binding offer, but rather a non-binding invitation for the customer to place an order. (2) A contract is only formed once we explicitly confirm the order via email or by shipping the goods. (3) An automatically generated order confirmation does not constitute acceptance of the order.

§ 3 Prices
(1) All prices are stated in euros and include statutory VAT unless otherwise indicated. (2) Prices will only be displayed once the online shop is active. No purchases can be made before then.

§ 4 Registration and Newsletter
(1) Certain website features may require prior registration. (2) When subscribing to our newsletter, we process personal data solely for the purpose of sending brand-related updates, exclusive offers, product news, and digital content. (3) The following data may be collected: • Email address (mandatory) • First name, date of birth, city, country (optional) (4) Newsletters are sent via Brevo (Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany). Data is stored on their servers and used for distribution and analytical purposes. (5) Further information is available in our Privacy Policy. (6) Subscription is carried out using the double opt-in method. You may unsubscribe at any time via the link in each email or by contacting us directly.

§ 5 Payment Terms
(1) Payments will be accepted via the methods offered in the online shop (e.g., advance payment, PayPal, credit card). (2) The purchase price is due immediately upon conclusion of the contract. (3) Products will only be shipped after full payment has been received. (4) The owner reserves the right to exclude specific payment methods. (5) No payments can be made before the online shop is activated.

§ 6 Shipping and Delivery
(1) Shipping is available worldwide, provided such options are indicated in the online shop. (2) Delivery periods begin upon receipt of payment and confirmation of shipment. (3) We are not liable for delays caused by third parties or force majeure. (4) Shipping costs and any applicable import or customs duties will be displayed separately. (5) No shipping will occur before the shop is live.

§ 7 Right of Withdrawal for Consumers
(1) Consumers are entitled to a statutory right of withdrawal for 14 days. (2) The right of withdrawal does not apply to customized or personalized products once production has begun. (3) Full withdrawal instructions and a sample cancellation form will be provided upon shop launch. (4) Currently, no contract is concluded – thus, no right of withdrawal applies at this time.

§ 8 Retention of Title
All goods remain the property of KIOO Studio until full payment has been received.

§ 9 Warranty
(1) Statutory warranty rights apply. (2) For business clients, the warranty period is 12 months from the date of delivery. (3) For customized products, statutory warranty provisions apply.

§ 10 Liability
(1) We are fully liable for damages resulting from injury to life, body, or health caused by willful misconduct or negligence. (2) For all other damages, we are only liable in cases of intent or gross negligence. (3) Further liability is excluded to the extent permitted by law.

§ 11 Copyright and Digital Content
(1) All content on this website (texts, images, videos, designs) is protected by copyright law. (2) Digital content is for personal use only. Redistribution or commercial use is strictly prohibited. (3) Copyright violations will be prosecuted.

§ 12 Pre-Orders and Exclusive Drops
(1) We offer time-limited pre-orders and exclusive product drops. (2) Availability is limited. Orders are only accepted upon explicit confirmation. (3) Pre-orders may have longer delivery times, which will be clearly indicated per offer. (4) Cancellations are only possible within the scope of the legal right of withdrawal.

§ 13 Operator’s Services
The operator reserves the right to modify, add to, or restrict website content at any time.

§ 14 Social Media and External Links
(1) Our website links to official social media channels (e.g., Instagram, TikTok, Pinterest). (2) We are not responsible for the content of third-party linked pages. (3) Any content or actions offered via these platforms are subject to the respective platform’s terms of use.

§ 15 Disclaimer
The operator is not liable for content outside their control – especially content on external linked pages.

§ 16 Governing Law and Jurisdiction
(1) German law applies exclusively, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). (2) If the customer is a business entity, the exclusive place of jurisdiction is Bonn, Germany.

§ 17 Final Provisions
(1) Should any provision of these T&C be or become invalid, the validity of the remaining provisions shall not be affected. (2) Amendments or additions to these T&C must be made in writing. (3) These T&C shall become fully effective upon activation of the online shop.

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